Replylah Terms of Service
Last updated: 16 October 2026
Welcome to Replylah. These terms govern your access to and use of our recruitment platform in Malaysia.
1. Acceptance of Terms
By creating an account or using Replylah, you agree to these terms and all policies referenced herein.
2. Eligibility
Users must be at least 18 years old and legally authorized to work in Malaysia to use the platform.
3. Account Registration
Account information must be accurate and kept up to date. Recruiters must provide valid company information and invitation codes where required.
4. User Responsibilities
Users agree to use the service lawfully and not misrepresent identity or submit false information.
5. Every Application Gets an Answer
Recruiters agree to give every applicant an answer through Replylah. Recruiters receive reminders after 7 and 10 working days. If an application has no decision from the employer within 14 working days (Monday to Friday, Malaysia time, excluding national public holidays), it closes automatically and the applicant is notified. Closing a job, or filling its last opening, gives everyone still waiting a final answer. Each employer's response rate is shown publicly.
6. Content and Posting
Job postings must be genuine, non-discriminatory, and reflect actual opportunities available in Malaysia.
7. Privacy and Data Use
User data is handled under our Privacy Policy and relevant Malaysian PDPA provisions.
8. Intellectual Property
Replylah and its content are protected by copyright, trademark, and other laws.
9. Service Availability
Replylah strives for continuous availability but does not guarantee uninterrupted service.
10. Limitation of Liability
Replylah is not responsible for the hiring decisions of employers or the outcome of any application.
11. Payment and Fees
Replylah is currently free to use. We may introduce paid plans or paid features in the future, for example for employers. If we do, we will announce them on the Platform and by email at least 30 days before any charge applies. You will not be charged unless you choose a paid plan and agree to its price. Prices, billing periods, taxes and refund terms will be shown to you before you pay, and paid plans will be subject to those additional terms.
12. Termination
Replylah may suspend or terminate accounts for breach of these terms or illegal activity.
13. Dispute Resolution
Any disputes should be escalated through Replylah’s support channels and may be governed by Malaysian law.
14. Amendments
Replylah may update these terms at any time. Continued use after changes constitutes acceptance.
15. Contact Information
For questions, contact our support team at support@replylah.com.
16. Governing Law
These terms are governed by the laws of Malaysia.